Playmaker Forum

PlayMaker News => General Discussion => Topic started by: harris on April 14, 2022, 10:47:47 AM

Title: Refund No Response
Post by: harris on April 14, 2022, 10:47:47 AM

Hi, I have been sending two refund emails (one yesterday and one today) but I haven't been receiving any replies.

I bought Playmaker during the discount some other day because I heard this might be able to help me to make a better workflow. But after using it for a while, I think this approach doesn't fit me, so I wanted to request a refund.

Thanks

Title: Re: Refund No Response
Post by: harris on May 03, 2022, 03:07:42 AM

It's been so long since I sent the first request email and it's been ignored for whole month. And I just another email not long ago. And, yet, no response.

This is very unprofessional for Hutong Games, knowing its one of best selling developer. Sure, no developer liked to get refunded. But this kind of silent treatment is very disapponting.

Title: Re: Refund No Response
Post by: Fat Pug Studio on May 04, 2022, 12:06:28 AM

That sucks dude, have you tried discord?

Title: Re: Refund No Response
Post by: harris on May 04, 2022, 10:49:51 PM

I havent. Maybe I will try that next.