playMaker

Author Topic: Refund No Response  (Read 1035 times)

harris

  • Playmaker Newbie
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  • Posts: 3
Refund No Response
« on: April 14, 2022, 10:47:47 AM »
Hi, I have been sending two refund emails (one yesterday and one today) but I haven't been receiving any replies.

I bought Playmaker during the discount some other day because I heard this might be able to help me to make a better workflow. But after using it for a while, I think this approach doesn't fit me, so I wanted to request a refund.

Thanks

harris

  • Playmaker Newbie
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  • Posts: 3
Re: Refund No Response
« Reply #1 on: May 03, 2022, 03:07:42 AM »
It's been so long since I sent the first request email and it's been ignored for whole month. And I just another email not long ago. And, yet, no response.

This is very unprofessional for Hutong Games, knowing its one of best selling developer. Sure, no developer liked to get refunded. But this kind of silent treatment is very disapponting.

Fat Pug Studio

  • Beta Group
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    • Fat Pug Studio
Re: Refund No Response
« Reply #2 on: May 04, 2022, 12:06:28 AM »
That sucks dude, have you tried discord?
Available for Playmaker work

harris

  • Playmaker Newbie
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  • Posts: 3
Re: Refund No Response
« Reply #3 on: May 04, 2022, 10:49:51 PM »
I havent. Maybe I will try that next.