GameAnalytics - most recent update

[jess84]

Has anyone using GameAnalytics updated to the latest version - 0.6.4?

It is broken for me, the PlayMaker actions aren't recognised, even though they're in the same location.

GA Support is terrible and can't track down the problem.

I've even tested with a clean project, only importing PlayMaker, and then downloading the latest GA from the asset store.

[jeanfabre]

Hi,

 Can you re enable the actions from the GA menu?

 Bye,

 Jean

[jess84]

I can click it, but it doesn't do anything.

Just like when importing the 0.6.4 files, I click 'yes' when it asks me via a pop-up if I want "to enable PlayMaker actions".

0.6.4 seems (to me) to be completely screwed.

[jess84]

Apart from testing it (which I've done several times now), I've had to revert to 0.6.2.  (0.6.3 was broken, but they know about that, and claimed to have made the fix for 0.6.4)

Could you test 0.6.4?

[jeanfabre]

Hi,

 no they haven't fixed the playmaker action that has this error, so keep 0.6.4 and simply use the actions provided here:

http://hutonggames.com/playmakerforum/index.php?topic=7605.msg36667#msg36667

I have contacted them again to mention this.

 Bye,

 Jean

[jess84]

Thanks Jean!

For 11 days I have been going back and forth with their Support people in my ticket. Them claiming not to know what the problem was, and getting me to retest over and over again.

I'm actually furious right now, that they could waste my time when it was a KNOWN ISSUE on their end! 

[jeanfabre]

Hi,

 You seem to have no luck with asset's support... 


Bye,

 Jean

[jess84]

I would have been fired from my day job if I would have let such broken releases happen.

Regression test plans and smoke tests exist for a reason.

This case with GA is unbelievable. They've released a package to the Asset Store that doesn't work with PlayMaker, even from a completely new/clean project with just the latest PlayMaker and latest GA. Not even conflicting with other things, the problem is internal to their own release.

Unbelievable.

[jeanfabre]

Hi,

 Don't be too harsh on them It's not like we are unable to pass through this. I am facing way more critical trouble on many projects, and they are vastly more tricky to solve even tho everyone is at its best and committed...

 We further developed playMaker support together with GameAnalytics, and unfortunatly, it's always tricky to make sure everything works fine when they release new version.

 Indeed, you can find clever systems and fancy test suits, but you know how difficult these issues are to maintain accuratly. Especially in our case where scripts are actually turned off by default... so it requires special test and validate that PlayMaker support doesn't break, and I guess it's not been added to their tests. I'll actually ask if they run a test system and if they can add PlayMaker support double check in their process)

Bye,

 Jean

[jess84]

That fix doesn't work for 0.6.4 (the latest version from the asset store)

I updated to 0.6.4, then imported your fix asset.

PlayMaker actions are still not found, I still have 1000 errors.

I guess they broke even more stuff in the latest release.

[jeanfabre]

Hi,

 I tested and it worked here. Maybe you should delete the gameAnalytics folder all together first? there may be ghost files?

Bye,

 Jean

[jess84]

Ok, will give that a go.

I'm still on 4.3.4 Unity, I don't know if that makes a difference?

I should be able to update to 4.5 soon, I think support for most of my plugins have nearly caught up